Support Resources
If you or someone you know is in immediate danger, please call Emergency Services on Triple Zero (000) straight away.
Below are the crisis and mental health support services available in Launceston, organised by age group to help you find the right care quickly.
Emergency Services: All Ages
Launceston General Hospital
Emergency Department
Availability:
Open 24 hours, 7 days a week
Address:
Launceston General Hospital,
274-280 Charles Street, Launceston, TAS 7250
Contact:
Call (03) 6777 67777 or 000 in an emergency
Service:
Full 24/7 medical emergencies and acute psychiatric assessments
Access Mental Health
(Tasmanian Department of Health)
Availability:
Open 24 hours, 7 days a week
Contact:
Call 1800 332 388
Service:
The main phone triage line for Tasmania's Mental Health System. They assess your situation and connect you to local acute or community crisis teams.
Adult Crisis Services:
18+ years
Launceston Medicare Mental Health Centre (Stride)
Availability:
Drop-in Monday to Friday, 9 am to 7:30 pm;
Weekends/Public Holidays, 10 am to 2 pm
Address:
Launceston Medicare Mental Health Centre,
62-64 Canning Street, Launceston, TAS 7250
Contact:
Call 1800 595 212
Service:
Free, immediate, face-to-face mental health support for adults in distress. No appointment or referral required.
Launceston Medical Urgent Care Clinic
Availability:
Daily from 9:00 am to 8:00 pm
Address:
Launceston Health Hub,
247 Wellington St, Launceston TAS 7250
Service:
Bulk-billed, walk-in care for urgent, non-life-threatening health needs.
Lifeline Australia
Availability:
24 hours, 7 days a week
Contact:
Call 13 11 14
Service:
24/7 national suicide prevention and crisis counselling
Suicide Call Back Service
Availability:
24 hours, 7 days a week
Contact:
Call 1300 659 467
Service:
24/7 professional phone support and call-back counselling
A Tasmanian Lifeline
Availability:
Daily from 8:00 am to 8:00 pm
Contact:
Call 1300 311 130
Service:
Local psychosocial support, active listening, and call-backs for Tasmanians.
MensLine Australia
Availability:
24 hours, 7 days a week
Contact:
Call 1300 789 978
Service:
24/7 dedicated support for men.
Adolescent Crisis Services:
12-25 Years
headspace Launceston
Availability:
Mon, Wed, Thu, Fri 9 am to 5 pm;
Tue 10 am to 6 pm.
(Not an after-hours crisis centre).
Address:
Cnr Brisbane and Wellington Streets, Launceston TAS 7250
Contact:
Call (03) 6335 3100
Service:
Early intervention and drop-in mental health support for young people aged 12 to 25.
eheadspace
Availability:
9 am to 1 pm, 7 days a week
Contact:
Call 1800 650 890 or chat online
Service:
National remote youth support
Arch
Availability:
Monday to Friday, 9 am to 5 pm;
(Closed on Public Holidays)
Address:
Arch North: Level 1, 102-104 Cameron Street, Launceston TAS 7250
Arch North West: 36 Wilmot Street, Burnie TAS 7320
Arch South: Level 2, 54 Victoria Street, Hobart TAS 7000
Contact:
Specialist Police Investigators: 131 444
24/7 Crisis phone counselling and support to attend a forensic medical examination: 1800 697 877
Website Contact Form
Service:
Information and support for those affected by sexual harm as a result of sexual violence.
Kids Helpline
Availability:
24 hours, 7 days a week
Contact:
Call 1800 551 800
Service:
Phone counselling open to young adults up to age 25.
Youthbeyondblue
Availability:
24 hours, 7 days a week
Contact:
Call 1300 224 636
Service:
Mental health information and brief supportive counselling targeted at adolescents.
Child Crisis Services:
Under 12 Years
Child and Youth Mental Health Services (CYMHS) North
Availability:
Monday to Friday, 8:30 am to 5 pm
Urgent after-hours requests are routed via Access Mental Health.
Address:
Maddox House,
110 St John St, Launceston TAS 7250
Contact:
Call 1800 332 388
Service:
Specialised clinical assessment and intervention for children experiencing severe psychological distress.
Kids Helpline
Availability:
24 hours, 7 days a week
Contact:
Call 1800 551 800
Service:
Free, private phone and online counselling tailored for children
Parentline Tasmania
Availability:
24 hours, 7 days a week
Contact:
Call 1300 307 302
Service:
24/7 support for parents and caregivers navigating a child's crisis or emotional distress.